Ask more creative questions
One of the best ways for leaders to wield influence is by asking questions.
One challenge is “how do I come up with useful, creative questions?”
Here are 6 categories of useful questions that lead to more creative discussion.
- When asking a split tracking question, you play back multiple ideas and focus the conversation on one. For example, “I hear X and Y – which should we focus on first?”
- When asking a blur question, you clarify an ambiguous concept. For example, “What does ‘as soon as possible’ actually mean to you?”
- When asking a scaling question, you talk about how to change the intensity by one notch. For example, “on a scale of 1-10, what is it?” followed by “what would it take to move from a 6 to a 7?”
- When asking a reasoning question, you ask people to explain their reasoning. For example, “what led you to think that” or “what is important about that.” Note that it is dangerous to use why in a question here, since it can feel judgemental.
- When asking a need forward question, you replay a person idea in a positive framing. For example, “how might we” or “so you need.”
- When asking a next step question, you focus on an incremental concrete action. For example, “what is the smallest next step” or “what can you do in the 5 minutes after the meeting?”